Reviews

Product or service reviewed: Payne furnace

BILLY and LINDA H.
Cincinnati, Ohio

Dear Greg,

Gary and I wanted to let you know that Kerry did an outstanding job working on our HEPA 600 Shield Air System, and our old Aprilaire humidifier.

He was the best technician we have seen work so far on our HVAC systems. We both were very happy with his services. You have a very good employee in Kerry he was so knowledgeable and professional with his work. Please let Kerry know how happy we were with his service.

Thank you also for giving me the part number for the humidifier, and I was so happy that we were able to locate that part locally.

As soon as we know what Garry’s health issue resolution is, we will notify you of the plans for replacement of the two systems.

Have a good fall and winter, and we will stay in touch with you regaurding any other needs here at our home. Again, we want to say thank you so much for everything Reading Heating and Air has done for us.

Sincerely, Garry and Carolyn S.

Jeff,
Thank you for your excellent service over the past year. It was a pleasure working with you.

Ed S.

Julie B.

Rick, Greg, and Tim
Many thanks for all of your help on the air conditioner last week. You made it a great “ Mother’s Day” for my wife

Sincerely,
Mike A.

Your technician just finished winter servicing my furnace.

You should know what a fantastic job he does, there was not one part of the furnace that he did not check thoroughly. He is a gem- hang onto him. “ I need him”

Sincerely,
Garrett L.

Reading Heating and Air,

I would like to thank Reading Heating and Air for your prompt response on July 17th to my emergency call concerning the air conditioning unit at my home. Your serviceman Mr. Perkins came and quickly found the problem. He did not have the part needed and thought he would not be able to complete the job until later in the day. However, he was able to return shortly with the part and made the repair. I appreciate his concern and help, especially during this time of extremely hot weather.

Sincerely,
Mr. Lais U.

I contracted with your company for a boiler replacement and heating system repair for my home.

The challenges posed by the older heating system in an old house are formidable. You tackled the job with the persistence necessary to assure a satisfied customer.

Your staff and technicians are courteous and professional.

Thanks you for the fine service

Sincerely,
Kenneth E.
01/02/2008

Dear Reading Heating and Air,

Our thanks to you and your crew for a neat, clean, and professional installation.

Sincerely,
Mr. Joseph S.

Good Morning,

Thank you for such a quick response to my call for service. I know its been a difficult week.

I appreciate your willingness to come while I am at work. It is most helpful

Thanks again,
Jackie W.

I want to congratulate your service man who found the cause of my Heat Pump not working properly. I believe his name was Kerry.

He was very courteous and deserves acknowledgment Your service was very good.

Thank you
Mrs. Ruth H.

Dear Reading Heating.

My furnace wasn’t working right, and the first company that checked said the gas control unit and the fan were bad. He wanted 2300.00 for a new unit.

Then I called Reading Heating and Nick checked it out. Nick was very professional, checking voltages, and giving it a good once over. He correctly determined the upper temp limit was tripped due to a restriction. Turns out to be a bird’s nest in the exhaust flue. He cleaned the furnace, blower wheel, and put in new duct work. Works great thanks to Nick and Reading Heating Several more people now know to call Reading!!!

Regards,
Jamie L.

Reading Heating and Air,

To whom it may concern, a special thanks to the gentleman who completed our work order. My mother just returned from the emergency room a few hours before midnight. We awakened at six am to a 62 degree inside temp, with a bad snow storm coming through. The quality of service and speed was greatly appreciated. Your company has always helped my husband and I with service and installs. We greatly appreciate your efforts on getting my mother’s furnace motor replaced so quickly.

“Warmly”
Mrs. Barbara M.

Rick and Greg,

Mrs P is more than thrilled with your recent service of our gas furnace.

With Tim’s application of the manometer on our gas valve, the less then efficient 80 percent gas furnace is humming in place of roaring

We hope 2013 is another successful year for your company. Keep up the great work for the Bryant Brand.

Reading Heating is always our first call for all of our heating and air conditioning needs. We recommend you to all of our family and friends.

Thanks again,
Mr. and Mrs. P